Hoard imports your order history and turns it into a ranked buyer list. Repeat rates, lifetime value, loyalty tiers. Know who your best buyers are.
Every buyer ranked: order count, revenue, last order, days since last purchase.
Stats at the top show unique buyers, repeat rate, total revenue, and how much your top 10 account for. Most sellers don't realize how much revenue comes from a handful of repeat buyers.
Buyers get assigned a tier based on order history. New, Regular, Loyal, VIP. Happens automatically as they order more.
Filter by tier to see just your VIPs, or just first-time buyers. Good for understanding who keeps coming back.
Stick a note on any buyer. Maybe they want extra padding, or they're a shop owner who orders bulk. Shows up right in the list.
Small thing, but it matters when you're packing orders. Quick reminder to throw in a thank-you card for a VIP or double-check condition for a picky buyer.
See who buys, how often, and how much they spend.