Hoard

TCGplayer sales analytics, with the order desk attached.

Hoard brings TCGplayer sales reports into the same workspace as orders, shipping, pulls, customers, and returns. The morning rush and the month-end numbers stop living in separate spreadsheets.

Sales keeps the work and the money on the same screen: open orders, shipping, pulls, customers, fees, refunds, and net.

Start with the work in front of you.

Before anyone starts pulling cards, Sales shows the shape of the day: open orders, tracked shipments, active pull sessions, repeat buyers, and anything that needs review.

Your team should not need five exports to know what to pull first, what will slow down packing, or whether returns are starting to creep up.

OrdersFiltered view
status:open shipping:tracked pull:unpulled buyer:repeat
#48291Repeat buyerTracked$86.20
#48290First orderPWE$12.44
#48289VIP buyerTracked$143.10

The pieces sellers check every day

Sales is built around the questions that come up while running the store. Which orders are still open? What needs tracking? Which customers keep coming back? Which refunds need a closer look? What did the month net after fees?

Overview

Open work, month-to-date sales, fees, refunds, and net in one read.

Orders

Search by status, shipping method, buyer, date, and pull session.

Customers

Repeat buyers, lifetime value, order history, notes, and refund patterns.

Pulls

Start fixed pull sessions, open QR cover sheets, and watch queue progress.

Returns

Refunded orders, repeat refunders, product lines, and Restock pull sheets.

Know what will slow packing down

Shipping mix changes the day. Sixty PWE orders do not create the same work as thirty-seven tracked packages and a stack of expedited orders.

Sales makes that visible before the packing table backs up. Filter orders by status, shipping method, buyer, date, and pull session, then hand the team the right queue.

Shipping mixToday / 24h / 7d / 30d / 90d
61 PWE orders 37 tracked orders 12 expedited
PWEPlain white envelope workload62%61
TrackedLabels, weight, and tracking follow-up38%37
ExpeditedPull first, pack first, do not bury12%12

Gross is the headline. Net is the business.

Revenue can look healthy while fees, refunds, and low-margin volume eat the gain. Hoard keeps gross, net after fees, refunds, and average order value side by side. Run your own numbers in the TCGplayer fees calculator to see exactly where the fee stack eats into a sale.

The current month refreshes during sync, and older months backfill behind the scenes, so you can tell whether the store is improving or just getting busier.

Learn more about sales data in the help center
MonthGrossFeesRefundsNet
Jan$8,940$1,528$128$7,284
Dec$8,116$1,414$94$6,608
Nov$7,224$1,243$141$5,840

Refunds while the order is still familiar

Refunds are easier to understand when the order, buyer, and product are still right there. Sales shows refund orders, repeat refunders, product-line patterns, and restock work before everything turns into a monthly total.

That helps you separate normal returns from repeat problems and gives the team a clean Restock pull sheet when cards need to go back into inventory.

More on refund and return tracking, plus a guide to reducing TCGplayer refunds and disputes.

Returns30-day view
Repeat refundersBuyers with multiple refund orders
4
Refund amountBuyer, seller, and TCGplayer-origin refunds
$312
Restock pull sheetFlattened checklist from filtered refund orders
Ready

No new reporting chore

The agent collects sales reports during sync. The current month updates each time, historical months backfill quietly, and a sales-report hiccup does not block inventory sync.

Sales stays current because the system does the collection work, not because someone remembered to download another file.

Read about sales data collection in the help center
  • Current month refreshed every sync
  • Historical months backfilled automatically
  • Sales failures do not block inventory sync
  • Pricing-change markers included in the trend

Put the order desk and the sales report on the same screen.

Orders, shipping mix, pulls, customers, returns, gross, net, fees, refunds, and trends refreshed with each sync.

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