Every plan includes the Hoard agent, the desktop app, and the mobile dashboard — all supported product lines, smart actions, rollback, refund radar. The price you pick decides how often the agent runs against your store. Nothing else changes.
Same agent, same data, same product lines on every tier. The differences live in cadence, scale, and how deep the integrations go.
| Standard | Pro | Reserve | Vault | |
|---|---|---|---|---|
| Cadence & scale | ||||
| Sync cadence | Weekly | Daily (5am) | Every 4 hours | Event-triggered |
| Listings cap | 5,000 | 25,000 | 100,000 | No cap |
| All supported product lines | ✓ | ✓ | ✓ | ✓ |
| Pricing intelligence | ||||
| Floor & ceiling rules | ✓ | ✓ | ✓ | ✓ |
| Smart Actions & rollback | ✓ | ✓ | ✓ | ✓ |
| Condition-aware pricing | — | ✓ | ✓ | ✓ |
| Per-product-line rules | — | ✓ | ✓ | ✓ |
| Surfaces & integrations | ||||
| Agent + desktop + mobile | ✓ | ✓ | ✓ | ✓ |
| Chat with your store (MCP) — queries / mo | 200 | 1,000 | 5,000 | Unlimited |
| Agent writes back to your store (MCP) | — | — | — | ✓ |
| Operations | ||||
| Data retention | 90 days | 1 year | 2 years | Unlimited |
| Consignor reporting | ✓ | ✓ | ✓ | ✓ |
| Support | ||||
| Self-serve docs & community | ✓ | ✓ | ✓ | ✓ |
| Direct human support | — | — | Business hours | Dedicated channel |
| Founder line | — | — | — | ✓ |
A Spot Check fires an unscheduled sync the second you click — on top of whatever cadence your plan runs at. Use one when a card just spiked, when a competitor just repriced their inventory, when an event drops mid-day. Available on every paid plan, Spot Checks don't expire.
Vault isn't pricing software with bigger numbers on it. It's the conversation that starts when an employee's worth of work is on the table. The kind of stores Vault is built for: 100K+ active listings, six- or seven-figure annual gross, full-time staff doing nothing but pricing inventory, and the math where another tool that saves you 30 hours a week pays for itself the first month.
Waitlisters hear back within a week.